Presented to Chris Blackburn — Owner, The Forge

A Story Worth
Knowing.

A full account of the history, relationships, and circumstances surrounding Joseph Right — and why understanding this context matters for The Forge.
Presented By
Joseph Right
Location
Salem Center / The Forge
Date
February 2026
Introduction

Why This Document Exists

Chris, you asked for a flowchart — and what follows is exactly that. But first, a brief note on why this presentation matters.

I have spent nearly 16 years connected to the Salem Center Mall complex. I know these buildings, these people, and this community deeply. I came to The Forge with everything I had learned — and in a few short months, the tenants of this building made clear what they thought of my work. You saw that yourself at the Cellar 54 opening. What you may not have seen is the full story of how I got here, and why there are forces that have worked against me along the way.

I am not presenting this to cause problems or point fingers. I am presenting this because you deserve the full picture — and because I want to protect my ability to keep doing great work for this building, for these tenants, and for my family.

There are three goals to this conversation: clear my name from an unjust lifetime ban at the mall, protect my position at The Forge, and address some dynamics proactively before they become problems. Thank you for your time.


The People Involved

Cast of Characters

This story involves many people across several years. Here is everyone you need to know — color coded by their role in this story.

Ally / Supporter
Adversary
Neutral / Complex
Family / Personal
Key Decision Maker
Joseph Right
The Presenter
16 years at Salem Center. Former kiosk operator, candy machine owner, janitorial project manager, and current The Forge day porter. Father of two girls. Husband to Cristen.
Rian F.
Original Ally → Complicated
Mall GM who hired Joe as PM, believed in him, and asked him to "shake things up." Later made decisions without Joe's knowledge during family leave. Left mid-November 2024.
Jason Stapleton
Biggest Cheerleader
VP of Allied Universal Janitorial. Joe's strongest advocate throughout. Put in a difficult position between supporting Joe and managing client relationships. Lost the bid in 2026.
Sarah Stone / Rigterink
Complex — Property Manager, The Forge
Rian's former ops manager. Let go during ownership transition. Now property manager at The Forge managing 47 accounts. Openly dislikes the new mall ownership families. Taught Joe professionalism.
Cheyenne Killion
Complex — Replaced Joe as PM
Joe's wife's friend and bridesmaid. Joe hired and trained her as a temp fill-in during family leave. Rian made her permanent PM behind Joe's back. Refused to fire Joe on his first day back. Became an unintentional buffer.
Miguel Barcio
Primary Adversary
Insubordinate porter removed from the site by Joe. Moved to Charlie's Cheesesteak in the food court. Physically struck Joe's hand off a table. Friends with Matt, the head of security. Tormented coworkers using subtle intimidation tactics.
Matt / Louis Pabst
Head of Security — Adversary
Personal friend of Miguel. Received a neutral security report about the food court incident and turned it against Joe. Emailed Jason Stapleton repeatedly claiming Joe wasn't working 40 hours. Orchestrated anonymous HR complaints. Delivered the public lifetime ban on Halloween.
Joseph Madarossi
Night Porter → Security (Matt's Circle)
Started neutral on nights. Became toxic, played Joe and Cheyenne against each other, lied to Jason about training. Rejected by Total Solutions. Absorbed into Matt's security team — used to do Matt's dirty work.
Joseph Blacksmith
Adversary — Former Supervisor
10-year veteran who was supposed to mentor Joe. Refused to step up during family leave. His own personnel file went missing during the ICC to Allied Universal transition — likely destroyed by him. Had office key access revoked by Sarah Stone.
Kelly
Interim GM — New Ownership
One of the new ownership husbands. Stepped in as GM after Rian left. Personally friends with Doug, owner of Total Solutions — the company that won the janitorial bid over Allied Universal. Suffered two strokes during this period.
Patrick
Ownership — Filling in for Kelly
Another ownership family member. Currently filling in for Kelly during his health issues. Appears to have received only the negative narrative about Joe. Attended the Cellar 54 party and witnessed the MVP moment firsthand.
Nat
The Forge Co-Owner — Ally
Personally invited Joe and Cristen to the Cellar 54 opening party. Awarded Joe the MVP at the event. Asked Joe to compile the building issues list and email Kip and Troy. Sees Joe's value clearly.
Doug
Owner, Total Solutions
Won the mall janitorial bid (friends with Kelly). Had no room for Joe at the mall but offered him the day position at The Forge. Stayed neutral when the mall ban was confirmed. Confirmed the ban to Joe via text.
Cristen Ziebart (Right)
Wife
Legal owner of the candy machines during Joe's family leave. Works at Auntie Anne's in Salem Center Mall. Was present for the Halloween incident. Attended the Cellar 54 party — their first date night in nearly 4 years.

How We Got Here

Follow the story from the beginning to the present day.

~10 Years Before 2022
16 Years at Salem Center Begins
Joe starts working at a cell phone case kiosk. Runs it largely on his own. The original ops manager recommends him to a gumball machine vendor — citing his honesty and work ethic. Joe maintains and manages the machines, eventually helping purchase them in 2024.
Established Reputation
End of April 2022
Rian F. Hires Joe as Janitorial Project Manager
Kiosk boss winds down. Property manager Rian F. sees Joe's character and hires him as PM for the janitorial team — no formal experience required. Rian assigns 10-year veteran Joseph Blacksmith to help train him. Rian's mandate: "shake things up." First janitorial company: International Cleaning Company (ICC).
Rian F. Blacksmith New Role
2022–2023
Learning the Role — Early Challenges
Joe discovers the ICC carpet machine is rusted and biohazardous — the cause of deteriorating carpets. He disassembles the machine to prove it. Allied Universal wins the next bid; VP Jason Stapleton sees the carpet damage and immediately absolves Joe of blame. Jason becomes Joe's strongest advocate.
Jason Stapleton Vindicated
2022–2024
Toxic Team Dynamics Begin
Miguel Barcio volunteers for the night shift. He torments night coworker Byron using subtle intimidation (hissing, growling, staring) — protected by Blacksmith, Menning, and head of security Matt. Joe catches Miguel playing claw machines on shift and sends video proof to Jason. Miguel is put on 30-day suspension and removed from the site. He ends up working at Charlie's Cheesesteak in the food court. Meanwhile, the remaining team begins filing complaints against Joe — claiming he doesn't work his full 40 hours.
Miguel Matt Undermining Begins
2023
The Charlie's Cheesesteak Incident
While cleaning food court tables adjacent to Charlie's (which Joe didn't yet know Charlie's was responsible for), Miguel grabs a rag from a female employee and physically hits Joe's hand off the table. Joe reports it to the on-duty security supervisor Dan, who files a neutral police report. Head of security Matt — Miguel's personal friend — interviews Charlie's staff, who claim Joe was the agitator. The official report is turned against Joe. Joe is restricted from that section of the food court by his own employer.
Miguel Matt False Report Filed Restricted from Area
2023–2024
Matt Campaigns Against Joe Directly
Matt begins emailing Jason Stapleton directly, repeatedly reporting that Joe isn't working 40 hours per week — giving those rumors official weight coming from the client's head of security. Anonymous HR complaints are orchestrated against Joe, routed through the janitorial HR system. The two HR departments (janitorial and security) begin communicating about Joe. Matt eventually yells at Joe in the workplace, overstepping his authority — Cheyenne witnesses it and helps report it to Jason.
Matt Jason Official Pressure on Joe
Oct/Nov 2023 → June 27, 2024
Family Leave — The Pivot Point
Joe and Cristen are expecting their second daughter. Just before going on family leave, Joe and Cristen purchase the candy machines — put in Cristen's name to protect Oregon family leave benefits. Baby girl born June 27, 2024. Joe takes ~3 months leave. During this time, the entire janitorial team advocates against him. Rian — without Joe's knowledge — requests Allied Universal make Cheyenne the permanent PM. Cheyenne is told to fire Joe on his first day back. She refuses, saying he has a family and did nothing wrong.
Cheyenne Rian Replaced Behind His Back Oregon OFLA Protects Joe
Fall 2024
Return from Leave — Demotion & Ownership Transition
Joe returns to find Cheyenne is now PM. He's told to "be her support." He accepts graciously — same pay, same hours. Continues doing PM-level work: ordering supplies, OSHA compliance, night coverage, machine repairs. In October 2024, a family of four purchases the mall. Mid-November 2024, Rian gives notice — his last day around the 15th. One of the new ownership husbands, Kelly, steps in as interim GM. Joe is quietly restructured on paper as "night supervisor" under Cheyenne to resolve a billing issue — new ownership never learns Joe was the original PM.
Kelly New Ownership Demoted on Paper
Late 2024 – 2025
The Bid Ends — Total Solutions Takes Over
Allied Universal's janitorial contract ends. Total Solutions wins the bid — confusing Jason, who knows Allied Universal was already offering the lowest possible price. Joe later learns from Cheyenne that Kelly is personally friends with Doug, the owner of Total Solutions. Total Solutions has no position for Joe at the mall. Allied Universal offers Joe work in California. Joe stays in Oregon, uses his remaining sick and vacation time, and looks for work locally.
Doug Kelly Contract Lost Possible Bid Irregularity
October 25, 2025
The Halloween Incident — Banned for Life
Joe brings his daughters to the mall's Halloween candy event in their costumes with a little wagon. He stops near the food court so his daughter can watch the costumed performers. He does not interact with anyone from Charlie's. He gets a slice of pizza from the opposite side of the food court — Miguel isn't even working. As Joe finishes and heads back across the skybridge toward The Forge, Matt confronts him publicly by full name and declares him banned for life. Joe requests a police escort rather than be alone with Matt and Madarossi (now on Matt's security team). He's walked out in front of a crowd. He stops at Auntie Anne's to tell his wife Cristen — who is on shift — that they need to leave.
Matt Madarossi Banned for Life — No Reason Given Public Humiliation
September 30, 2025
A New Beginning — The Forge
Doug (Total Solutions) calls Joe and offers him a day position at The Forge. Joe accepts immediately — thrilled to have his morning schedule back. Days later, a night janitorial position with state buildings also comes through. Joe takes both. From day one at The Forge, Joe goes above and beyond — tenants notice, praise him, and begin coming to him with building concerns. He apologizes for overstepping. They reassure him he isn't.
Doug Fresh Start Tenant Respect Earned
Late 2025
The MVP Moment — Cellar 54 Opening
Nat personally invites Joe and Cristen to the Cellar 54 grand opening — their first date night in nearly 4 years. During his speech, Nat awards MVP gold chains to key contributors. Joe is called out last: "everyone knows him, he's been keeping all the glue here together." Every tenant in the room holds up heart shapes with their fingers and chants "We love you Joe." Patrick — who knows only the negative narrative about Joe — witnesses this moment firsthand.
Nat Patrick MVP Award Tenant Validation
Early 2026
The Email & The Awkward Two Weeks
Nat asks Joe to compile a list of building maintenance concerns and email Kip (construction lead) and Troy (project manager), CC'ing Nat. Two weeks pass with no response. Chris Blackburn does a walkthrough — Joe learns Chris owns the construction company. Chris lights a fire under Kip and Troy. For the two weeks following, Joe experiences cold, negative energy from the construction team — caught in the middle of a situation that resulted from following an owner's direct instructions.
Nat Kip Troy Unintended Friction
February 2026 — Now
This Conversation
Joe comes to Chris directly — not to cause problems, but to ensure the full picture is known. There are forces at work that have damaged Joe's reputation unfairly. There are relationships within The Forge's orbit that carry unresolved tensions. And there is a man who has spent 16 years giving everything to this community — who simply wants the chance to keep doing it.
Full Transparency Proactive — Not Reactive
Context for Chris

Relationships Worth Understanding

These dynamics exist within your building's orbit and may affect operations, morale, or trust if left unaddressed.

⚠️

Sarah Rigterink & Mall Ownership

Sarah lost her job at Salem Center due to the new ownership families — the same families that include Patrick and Kelly. She has expressed strong negative feelings about them privately. As The Forge's property manager, she works in proximity to these same people daily.

⚠️

Matt Pabst & The Lifetime Ban

The head of mall security delivered a lifetime ban to Joe in a public, deliberate manner with no reason given — standard practice is always to cite a cause. Matt is a personal friend of Miguel Barcio, the employee Joe had removed years earlier. The ban appears personal, not procedural.

⚠️

Patrick & the Negative Narrative

Patrick appears to have received only the negative version of Joe's history. He witnessed the unanimous tenant MVP response at Cellar 54 firsthand — which likely raised questions. A conversation that bridges these two pictures of Joe would be beneficial.

Joe & The Forge Tenants

Without prompting, tenants consistently thank Joe, praise his work, and advocate for him. He declines to speak negatively about management when tenants bring concerns — instead redirecting professionally. This is the character of the person standing before you.

Joe's Candy Machines

Joe and Cristen own candy machines in Salem Center Mall. These are a legitimate small business investment. The lifetime ban creates a logistical problem — Joe cannot access his own business on the other side of the skybridge. A resolution would be meaningful.

Oregon Family Leave Act

Joe was directed to be removed from his PM position on his first day back from protected family leave. His replacement refused that order on his behalf. This may represent a violation of Oregon OFLA. It is noted here for context — not as a threat, but as part of the full picture.


What Joe Is Asking For

Three Goals

This is not a list of demands. These are the outcomes that would allow Joe to do his best work — for you, for this building, and for his family.

01
Clear My Name
A review of the circumstances behind the lifetime ban from Salem Center Mall — which affected Joe's ability to access his own business and was delivered with no stated reason.
02
Protect My Position
Ensure that the negative narrative that followed Joe from the mall does not unjustly affect his standing at The Forge — where his work speaks clearly for itself.
03
Address the Dynamics
Proactively acknowledge the complex relationships within The Forge's orbit — Sarah, Patrick, the construction team tension — so they can be navigated thoughtfully rather than discovered as problems.
In Closing

This Is Who I Am.

"Everyone knows him. He's been keeping all the glue here together. I would like to award Joseph Right the MVP."

MVP

I didn't come to The Forge to cause waves. I came because Doug gave me a chance, because this building deserved someone who cared, and because my family needed stability after a very difficult stretch.

In four months, I've earned the trust of every tenant in this building. I've fixed things that weren't in my job description, stayed quiet when I could have stirred things up, and defended people — including Sarah — to others when it would have been easy not to.

I am asking you, Chris, to see the full picture. Not to take sides. Not to create conflict. Just to know the truth — so that the truth has a chance to matter.

Thank you for your time. — Joseph Right